Shipping policy
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All orders are dispatched within 1–3 working days of purchase. We ship using (Royal Mail / Evri / UPS — confirm carriers), and standard UK delivery typically takes a further (1–3 working days) once dispatched. Next-day and express options are be available at checkout.
Once your parcel is collected by our courier, you'll receive a tracking number via email or text — depending on the contact details you provided at checkout. If you'd prefer text updates, please make sure to include a mobile number when completing your order.
HOW MUCH DOES SHIPPING COST?
UK shipping is calculated at checkout based on your chosen delivery option and the size of your order. (Free standard UK shipping is available on orders over £150). Exact rates will be displayed before you complete payment.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship to a number of international destinations. Shipping rates and estimated delivery times are calculated at checkout. Please note that import duties, customs charges, and local taxes are the responsibility of the customer and are not included in the price you pay at checkout. We cannot accept returns or exchanges on international orders — please order carefully.
HOW DO I TRACK MY ORDER?
Once your order is dispatched, you'll receive a tracking link via email or text. You can use this to follow your parcel through to delivery. If your tracking hasn't updated within 3 working days of dispatch, please get in touch and we'll chase it with the courier.